WhatsApp Business Agent
A WhatsApp Business Agent handles customer conversations end-to-end inside WhatsApp: catalog browsing, order taking, payment collection, order tracking, and support — without a human agent for 80% of queries.
A real conversation, start to finish.
This is what your customers experience. The agent responds in seconds, handles the full request, and never misses a message.
How it works.
Customer messages your number
New inquiry, support question, or order follow-up.
Agent responds instantly
Identifies intent (buy / track / support / general) and routes the conversation.
Task completed
Order built. Payment link sent. Tracking number shared. Complaint logged.
CRM sync
Every interaction logged. New customers added. Orders tracked.
Human agent: handles 50–80 chats/day, 9am–6pm, 6 days/week.
WhatsApp Agent: handles 500+ chats/day, 24/7, with consistent quality.
Common questions about WhatsApp Business Agent.
Ready to deploy WhatsApp Business Agent?
Book a free discovery call. We'll scope your use case and give you a realistic timeline and cost on the call.