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Website Support Agent

A Website Support Agent is trained on your specific documentation, FAQs, and policies. It gives accurate answers from your knowledge base — not guesses — qualifies leads inline, and transfers to humans only when genuinely needed. Deflects 60–80% of tickets.

Languages
Hindi · English
Built For
SaaS & tech productsService businessesE-commerceEdTechHealthcare

How it works.

01

Knowledge base setup

You share docs (PDFs, Notion, Google Docs). We ingest and index them. 1–2 weeks.

02

Deployed on your website

Small script added. Works with your existing design.

03

Customer asks a question

Agent searches knowledge base, finds answer, responds in 1–2 seconds.

04

Escalation path

Can't resolve → creates a support ticket with conversation history attached.

ROI Math
Without

Support tickets: ₹150–500 each to resolve. 60–70% are repetitive questions.

→
With Amoris

Website Agent deflects 60–80% of tickets. Humans handle the complex 20%.

Typical client saves ₹40–80k/month in support costs after 3 months.
Integrations
FreshdeskIntercomZoho DeskHubSpotSlack
FAQ

Common questions about Website Support Agent.

Will the agent make up answers?
No. This is a RAG agent — it only answers from your approved knowledge base. If a question isn't covered, it says 'I'm not sure, let me connect you with the team' rather than guessing.
What documents can it be trained on?
PDFs, Google Docs, Notion pages, Confluence pages, website pages, and structured FAQs.
How often does the knowledge base update?
We sync weekly by default, or on-demand when you push major changes.
Can it qualify leads too?
Yes. You define 3–5 qualification questions. The agent weaves them into the conversation and pushes qualified leads to your CRM.
What if the customer is frustrated?
The agent detects negative sentiment and transfers to a human agent immediately, with the full conversation context.
FREE AUDIT

Ready to deploy Website Support Agent?

Book a free discovery call. We'll scope your use case and give you a realistic timeline and cost on the call.

Book a Free Audit → WhatsApp us